What do I do when I'm going on vacation?
Everyone needs time off once in a while. So all we ask is for you to share your dates off with us. We need to make sure we don't match you with new Seekers while you're away. Please follow these three steps:
- Please send us a quick email with your vacation dates so that we can set your profile to "inactive" support@sphere.guide
- Communicate with your Seekers - if you have recurring bookings, and won't be able to make it this month, message your Seekers in the app. If your time-off is longer than one month, they can request to pause their membership for the time of your holiday by emailing us at support@sphere.guide
- Make sure your integrated calendar is updated with your vacation dates. Important: In Google calendar, your events "default visibility" should be marked to busy if you do not want to take bookings during your vacation. Here is how to block your time off in the Google Calendar:
*If you have any sessions booked for the future and you can't reschedule, please email us to let us know!